675 is not 75%
The passing score is 675 on a scale of 900. That scale is not a simple percentage of right answers, so do not turn it into one. Aim well above the line instead.
The exam is full of look-alikes: two parts, cables or settings that sound almost the same, like tethering and a mobile hotspot, or a docking station and a port replicator. Each question is a help desk ticket that asks which one fits, and you get 90 minutes for the whole exam. This guide shows how the exam thinks, what it leaves to the other exam, and how to spend your days. Interactive parts, no jargon test, and nobody asks you to build a PC blindfolded.
Before any strategy, the facts, exactly as CompTIA publishes them. A+ is the entry-level IT support certification, and it comes as two exams, Core 1 and Core 2. This guide is about Core 1: hardware, networking, mobile devices, virtualization and troubleshooting.
The passing score is 675 on a scale of 900. That scale is not a simple percentage of right answers, so do not turn it into one. Aim well above the line instead.
The exam mixes single and multiple answer questions, drag and drop and performance-based tasks. The hands-on tasks take longer than a plain question, so keep an eye on the clock.
Core 1 and Core 2 must come from the same version, no mixing allowed. Core 2 has its own passing score, 700 on the same 900 scale.
Two details people miss. Core 1 launched on March 25, 2025, so older books and videos for the previous version may cover the wrong list of topics. And CompTIA recommends about a year of hands-on support work, so the questions read like real tickets, not like definitions.
CompTIA publishes the weight of each domain as a share of the scored content. Here is how the points split:
Read it like this. Troubleshooting (28%), Hardware (25%) and Networking (23%) together are 76% of the exam. Mobile devices and virtualization share the last quarter. So the tickets you will meet most are a broken PC, a dead drive or a network that does not connect.
Pick a number: the days are split in proportion to the points, and each one comes with its three tools, in this order. It assumes about an hour a day.
Domain 1 tools are free. Domains 2 to 5 open with the full Study Kit. Using other material? The split still holds: spend your hours where the points are.
This is the real skill the exam tests: telling two look-alikes apart under time pressure. Six pairs below. Each clue describes one of the two. Pick the right one before you see the rule, because on exam day nobody hands you the rule.
A laptop in a hotel needs internet through the phone’s USB cable, just for itself.
Answer: Tethering. Laptop on the phone’s USB cable or Bluetooth, tethering. Phone creates a Wi-Fi network for the team, hotspot.
A user wants to pay with their phone by touching it to a terminal.
Answer: NFC. Tap to pay or tap a badge, NFC. Headset, keyboard or speaker a few meters away, Bluetooth.
A worker wants two monitors, the network and charging through one cable to the laptop.
Answer: Docking station. Extra monitors, network and charging over one cable, docking station. Just the laptop’s own ports, left plugged in, port replicator.
A user moves to a new phone and the carrier sends a QR code, with no card to insert.
Answer: eSIM. Move the card to the new phone, SIM. Scan the carrier’s QR code, no tray, eSIM.
An employee uses their own phone for work, and IT may not wipe the personal photos.
Answer: BYOD. Company-issued phone, full wipe allowed, corporate-owned. Personal phone used for work, privacy limits control, BYOD.
A new iPhone 15 and an Android phone must share one charging cable.
Answer: USB-C. Android, laptops and iPhone 15 or later, USB-C. Older iPhone or Apple accessory, Lightning.
Some look-alikes are not two things but a whole family. The free Domain 1 Concept Map groups the cable connectors by the shape of the plug, which is the first clue on the exam. Pick the wrong plug and the whole ticket goes sideways. Tap a plug to open its card, exactly as on a Concept Map.
Clue words in a question
The best wrong answers are not random. They are the reflex answer, the one your brain reaches for first. Each card below is one of the free practice questions: the reflex, what the question actually asked, and the rule to keep.
A laptop that charges over USB-C lost its 65 W charger. It complains about a borrowed 20 W phone charger. A 25 W fast phone charger is on offer.
Carry this: same connector does not mean same power. For a USB-C laptop, match the wattage of the original charger.
A four-drive RAID 5 server reports one failed drive. A second drive shows warnings, the backup is three weeks old, and a spare drive is on the shelf.
Carry this: degraded array, another drive weakening, stale backup: back up first, rebuild second.
A print shop buys monitors for color proofing. Clients view the screen from the side, and the toolbars stay on screen ten hours a day.
Carry this: accurate color from any angle on an LCD, IPS. OLED matches the image but risks burn-in when static content stays for hours.
None of the 48 patch panel ports is labeled. Desk 14’s wall jack is dead, and the technician must find which panel port its cable reaches.
Carry this: find where a cable goes, tone generator and probe. Check the wiring of a known run, cable tester.
On the real exam you only learn whether you passed. Here, every option is explained, the wrong ones too, because that is where the learning is. Pick an answer.
The office DHCP server was down for an hour and is back now. One PC still shows 169.254.20.7 and no internet, while PCs restarted since then work. The user cannot restart now. Which command should the technician run NEXT?
Rule to carry forward: 169.254.x.x after a DHCP outage: run ipconfig /renew. Release only helps when a real lease exists.
Reading about look-alikes is not the same as spotting them. These three are free, with no sign-up, and they cover Domain 1 and the first ten practice questions.
Practice improves your chances. Nobody can promise a pass. Domain 1 is free; Domains 2 to 5 come with the full Study Kit.
CompTIA does not publish a list of out-of-scope topics. Its certification page gives the split anyway: Core 1 covers hardware, networking, mobile devices, virtualization and troubleshooting, and Core 2 covers operating systems, security, software troubleshooting and operational procedures.
Our reading of CompTIA’s certification page. CompTIA does not publish an out-of-scope list.
Know each part, port and tool by its job, then pick the next step that fixes the ticket without breaking something else.
Leaving Windows to Core 2 does not make Core 1 easy. You will still need the exact connector, the right RAID level or the right command for the situation described.